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Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
NOISE Possible Causes What To Do
Washer is noisy Washer is uneven • To level the front of the washer, adjust the front leveling
legs by rotating the individual leg in the proper direction
for up or down. To level back of washer, lift back of
machine 4″ (11 cm) and set down.
Washer load is • Press START to pause the washer, open the lid and
unbalanced redistribute the load evenly. Close the lid and press
START again.
Shipping rod is still assembled • To remove shipping rod from washer, pull yellow tag and
in unit attached rod from the bottom right hand side of washer.
Washer is sitting too close • Pull washer away from the wall; about 4″ (11 cm)
to wall (causes knocking is needed.
during cycle)
PerfecTemp Plus feature • This is normal. PerfecTemp Plus (on some models) turns
(on some models) is being used water valves off and on to adjust water temperature.
OTHER Possible Causes What To Do
Labels on the exterior Occasionally the adhesive • Use a hair dryer set at the lowest heat setting, directing
of the washer will not used on the labels does the air at the label for a short amount of time. This will
peel off cleanly not release cleanly release the adhesive easily, without damaging the surface
of the washer.
WATER (cont.) Possible Causes What To Do
Water spraying during Washer in spin cycle • Spray rinse during a spin cycle is normal.
spin cycle
Washer did not fill Extremely low water pressure • Press the START button again.
Inlet hoses are kinked • Straighten hoses.
Water valve screens are • Turn off the water source and disconnect water fill
stopped up hoses from the upper back of the washer. Use a brush
or toothpick to clean the screens in the machine.
Reconnect the hoses and turn the water back on.
Water fills and drains Drain stand pipe is too low • Drain stand pipe must be above 30″ (76.2 cm).
at the same time
to chosen level
(PerfecTemp Plus
and START lights
are flashing)
Before you call for service…