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OPERATION Possible Causes What To Do
Washer pauses in cycle
The DELICATE cycle was chosen • This is normal. The DELICATE cycle has a short soak
period.
Washer won’t operate Washer is unplugged • Make sure cord is plugged securely into a working outlet.
Water supply is turned off • Turn both hot and cold faucets fully on.
Controls are not set properly • Check controls.
Lid is open • Close lid.
Circuit breaker/fuse is • Check house circuit breakers/fuses. Replace fuses or
tripped/blown reset breaker. Washer should have separate outlet.
Electronics need to be reset • Unplug washer, wait 2 minutes, plug back in, and press
START.
START was not pressed • Press START.
Before you call for service…
Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips
PERFORMANCE Possible Causes What To Do
Clothes too wet Incorrect spin cycle • Make sure the spin cycle selected matches the load you
selected are washing. Some fabrics will feel wetter when rinsed
with cold water.
Colored spots Incorrect use of fabric • Check fabric softener package for instructions and follow
softener directions for using dispenser.
• Pretreat stain and rewash.
Dye transfer • Sort whites or lightly colored items from dark colors.
Grayed or yellowed Not enough detergent • Use more detergent (especially with larger loads).
clothes
Hard water • Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough • Make sure water heater is delivering water at
120°F.–140°F. (48°C.–60°C.).
Washer is overloaded • Select load size to match clothes load.
Detergent is not • Add detergent as wash basket fills with water before
dissolving you load clothes.
Dye transfer • Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
Lint or residue on Clothes are air or line dried • If you do not dry your clothes with a clothes dryer, your
clothes clothes may retain more lint.
Incorrect sorting • Separate lint producers from lint collectors.
Washing too long • Wash small loads for a shorter time than larger loads.
Detergent not dissolving • Add detergent as wash basket fills with water, before you
load clothes.
• Try a liquid detergent.
• Use warmer water temperature.
Overloading • Load clothes no higher than the top row of holes in the
washer tub.
• Make sure load size selector matches clothes load size.
Incorrect use of fabric softener • Check fabric softener package for instructions and follow
directions for using dispenser.