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Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit GEAppliances.com. You may not need to call for service.
OPERATION Possible Causes What To Do
Control pads not Controls accidentally put in • Press STOP.
responding service mode
Dryer doesn’t start Control panel is “asleep” • This is normal. Press START twice to choose the last cycle
you used and to start the dryer.
Dryer is unplugged • Make sure the dryer plug is pushed completely into
the outlet.
Fuse is blown/circuit breaker • Check the building’s fuse/circuit breaker box and
is tripped replace fuse or reset breaker. NOTE: Electric dryers
use two fuses or breakers.
Dryer doesn’t heat Fuse is blown/circuit breaker • Check the building’s fuse/circuit breaker box and
is tripped; the dryer may tumble replace both fuses or reset both breakers. Your dryer
but not heat may tumble if only one fuse is blown or one breaker
tripped.
Gas service is off • Make sure gas shutoff at dryer and main shutoff are
fully open.
LP gas supply tank is empty • Refill or replace tank. Dryer should heat when utility
or there has been a utility service is restored.
interruption of natural gas
(gas models)
Dryer shakes or Some shaking/noise is normal. • Move dryer to an even floor space, or adjust leveling legs
makes noise Dryer may be sitting unevenly as necessary until even.
Inconsistent drying times Type of heat • Drying time will vary according to the type of heat used.
If you recently changed from an electric to a gas
(natural or LP) dryer, or vice versa, the drying time
could be different.
Type of load and • The load size, types of fabric, wetness of clothes and the
drying conditions length and condition of the exhaust system will affect
drying times.
No numbers displayed Dryer is continuously • This is normal. When the dryer senses a low level of
during cycle, only lights monitoring the amount of moisture in the load, the dryer will display the dry time
moisture in the clothes remaining.
Est. Time Remaining The estimated time may change • This is normal.
jumped to a when a smaller load than usual
lower number is drying
Clothes are still wet The door was opened mid-cycle. • A dry cycle must be reselected each time a new load
and dryer shut off The load was then removed from is put in.
after a short time the dryer and a new load put in
without selecting a new cycle
Small load • When drying only a few items, choose SPEED DRY or
TIMED DRY.
Load was already dry except • Choose SPEED DRY or TIMED DRY to dry damp collars
for collars and waistbands and waistbands. In the future, when drying a load with
collars and waistbands, choose MORE DRY.
Dryer is not level • Move dryer to an even floor space or adjust leveling legs
as necessary until even.
Before you call for service… GEAppliances.com