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Before calling for service, review this list. It may save both time and expense. The list includes
common concerns that are not the result of defective workmanship or materials in this washer.
This is normal.
Stop washer and check tub. If noise continues after
washer is restarted, objects may be in pump. Call your
authorized servicer.
To prevent unnecessary noise and damage to tub,
fasten fasteners and turn items inside out.
Do not overload washer. Stop washer and reduce load.
This is usually normal. If sound continues, washer is
probably out of balance. Stop washer and redistribute
wash load.
Move washer so it rests firmly on floor. Adjust leveling
legs. See INSTALLATION INSTRUCTIONS for details.
See INSTALLATION INSTRUCTIONS for removing
shipping bolt and block.
Stop washer and rearrange wash load.
Make sure plug fits tightly in wall outlet.
Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If problem is a circuit overload, have it
corrected by a qualified electrician. If problem is a
power outage, call local electric company.
Turn on water supply faucets.
Move indicator clockwise slightly. Pull out knob.
Washer motor will stop if it becomes overheated. It will
automatically restart after a cool down period of up to
30 minutes (if washer has not been manually turned
off).
Close lid completely.
Wipe tub with a nonabrasive household cleanser, then
rinse. Shake or brush excess dirt and sand from items
before washing.
A certain amount of "clunking" or gear
sounds are normal in a heavy-duty washer.
Foreign objects such as coins or safety pins
may be in tub or pump.
Belt buckles and metal fasteners are hitting
wash tub.
Washer is overloaded.
Heavy wash loads may produce a thumping
sound.
Washer is not resting firmly on floor.
Shipping bolt and block have not been
removed during installation.
Wash load unevenly distributed in tub.
Electrical power cord may not be plugged
in or connection may be loose.
House fuse blown, circuit breaker tripped,
or a power outage has occurred.
Water supply faucets are not turned on.
Cycle selector is not in correct position.
Motor is overheated.
Lid is not completely closed.
Heavily soiled items.