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Solving operating problems
Pressing POWER does not turn on washer
Is the power switched on at the wall?
Unplug from wall. Wait 60 seconds, plug back in, turn on and try again.
Could household power supply be at fault? Try plugging in another appliance.
Pressing START/PAUSE does not start the fill
Are both hot and cold faucets turned on?
Are the inlet hose filters blocked? Check the ends of the hoses.
FILLING continuously
Ensure drain hose is located in standpipe or set tub/sink.
Ensure standpipe or set tub/sink is at least 33 ½” (850 mm) high and no more than 96”
(2438 mm) high.
NOT SPINNING properly
Ensure load is not out of balance.
Check washer is level and does not rock.
Ensure washer does not have suds buildup.
SPIN SPEED sounds slower than normal
Clothes are unevenly distributed in wash tub, your washer has slowed the spin to compensate.
WATER LEVEL low
Your washer is designed to automatically sense load size and minimize water use, therefore
the water level may look different to your previous washer, this is normal.
WASH WATER temperature is not warm
This unique wash system uses two wash phases. The second phase can be cooler than the first
to minimize energy use. This is normal and will not affect wash performance.
Too many SOAP SUDS
Ensure than you are using a High Efficiency (HE) detergent.
Try using a little less detergent, especially if garments are only lightly soiled.