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TROUBLESHOOTING
Do not operate the ironing system with a damaged cord, plug or if the iron or any other part of
the system has been dropped or damaged. To avoid the risk of electric shock, do not
disassemble or attempt to repair the ironing system. Return the appliance to EURO-PRO
Operating LLC (see Warranty) for examination and repair. Incorrect re-assembly or repair can
cause a risk of electric shock or injury to persons when the ironing system is used.
PROBLEM
POSSIBLE CAUSES REMEDY
No steam is released
through the iron
1. Steam ON/OFF Rocker Switch is
not in the “ON” position.
2. Water Tank/Steam Generator is
empty.
3. Unit is not plugged in.
4. Steam is not visible because the
temperature of the soleplate is at
maximum & room temperature is
high.
5. Generator is NOT fully heated.
1. Turn Steam ON/OFF Rocker
Switch “ON” .
2. Fill with water as per instructions.
3. Make sure both Steam & Iron
ON/OFF Rocker Switches are in
the “OFF” position and plug unit
in.
4/5.The heating time for the generator
is approximately 8-10 minutes .
Watch for Steam Ready Light to
come on indicating that steam is
ready.
The soleplate remains
cold
1. Iron is not switched ON.
2. Temperature is set at “Minimum”.
1. Turn Iron ON/OFF Rocker Switch
“ON” .
2. Turn the temperature dial to the
appropriate setting.
Drops of water leak
from the iron soleplate
1. Soleplate temperature is too low
to iron with steam.
2. Generator is NOT fully heated.
1. Turn the temperature dial to the
marks between 2 and 3 dots. .
2. Wait for generator to be fully
heated.
Dirty or yellow steam is
coming out of the iron
1. Residue in water tank.
2. Not using demineralized/distilled
water.
1. Clean steam generator as per
instructions.
2. Use demineralized/distilled water
after cleaning the tank.
Steam leaking from cap
1. Gasket is broken because
Safety/Filler Cap (1) was closed
too tightly or cap was opened
while tank was full of steam and
gasket broke.
1. Order new Safety/Filler Cap (1)
from Customer Service at
(800) 798-7398
Top getting yellow near
Safety/Filler Cap
1. Steam leaking/iron left hot and
idle on the generator.
1. Order new Safety/Filler Cap (1). Do
not leave iron on iron rest (6) while
hot for extended periods of time.
Yellowing of generator
1. Yellowing occurs with normal
aging.
Excessive yellowing
1. Leaving iron idle on top of
generator at high temperature for
long periods of time.
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