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13
USING HELP
Touch the Help option pad.
Select
“before you call”.
Step 1
Step 2
Step 3
won't fill
Before You Call
washer won't
spin & drain
To answer questions or request service,
call PriorityOne at 1-888-462-9824
washer stops
won't tumble
too noisy
leaks water
BEFORE YOU CALL
Here you will see headings for common trouble-shooting
topics.Touch one of the displayed areas to see specific
information.Touch the arrows at the top of the screen to
move forward or back through the topics. For more detailed
information see Troubleshooting on pages 21-22, or call
1-888-462-9824 for further assistance.
If you would like to see the other topics, press the
Back
touchpad to get back to the main topics.
Step 4
Too Noisy
• Your Maytag Neptune washer should be
properly leveled.
• Weak floors can cause vibration and
walking.
• Be sure the rubber feet are installed on the
legs.
• Check that the leveling leg lock nuts are
tight.
fabric care
symbols
Help Screen
laundry hints
lock out
feature
before
you call
operating tips
select
preferences
Most garments and fabrics carry fabric care symbols on the care label. The “fabric care symbols” feature lists
the symbols and what they mean.
Touch the Help
option pad.
Select
“fabric care
symbols”.
Step 1
Step 2
Step 3
normal
cold warm hot
wrinkle
release
delicate
/gentle
Cycle
Wash Symbols
Temperature
wash
Fabric Care Symbols
tumble
dry
iron
bleach
dry
dry
clean
To see other symbols, press Back.
Step 4
Select the symbol to be
displayed.
FABRIC CARE SYMBOLS
The Help feature offers a variety of detailed information including “fabric care symbols”,“before you call”,
“laundry hints”,“operating tips”,“lock out feature”
and “select preferences”.
This section of the use and care guide will demonstrate how to easily navigate to the main areas of the help topics.
From there, you will easily be able to narrow your search for finding laundry information.
fabric care
symbols
Help Screen
laundry hints
lock out
feature
before
you call
operating tips
select
preferences
Special Note: Press Back for previous touchscreen.