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Problem Possible cause Possible solution
The programme knob is not in
the correct position.
Turn the programme knob in the correct
position.
The delay start is set.
It is available only for models
with the Delay start.
To start immediately the programme,
cancel the delay start.
The appliance does not
fill with water.
The water tap is closed. Open the water tap.
The water inlet hose is dam-
aged.
Make sure that the water inlet hose has
no damages.
The filter in the water inlet
hose is blocked .
Clean the filter. Refer to 'Care and clean-
ing'.
The water tap is blocked or
there is limescale on it.
Clean the water tap.
The connection of the water
inlet hose is not correct.
Make sure that the connection is cor-
rect.
The water pressure is too low. Contact your local water authority.
The appliance does not
drain the water.
The water drain hose is dam-
aged.
Make sure that the water drain hose has
no damages.
The filter of the drain pump is
blocked.
Clean the filter of the drain pump. Refer
to 'Care and cleaning'.
The connection of the water
drain hose is not correct.
Make sure that the connection is cor-
rect.
A washing programme without
the drain phase is set.
Set the drain programme.
The function Rinse Hold is on. Set the drain programme.
The spin phase does
not operate.
The spin phase is off. Set the spin programme.
The filter of the drain pump is
blocked.
Clean the filter of the drain pump. Refer
to 'Care and cleaning'.
Balance problems with the
laundry load.
Adjust manually the items in the tub and
start the spin phase again.
There is water on the
floor.
Leakages from the couplings
of the water hoses.
Make sure that the couplings are tight.
Leakages from the drain
pump.
Make sure that the drain pump filter is
tight.
The water drain hose is dam-
aged.
Make sure that the water inlet hose has
no damages.
You cannot open the
appliance door.
The washing programme is in
operation.
Let the washing programme end.
There is water in the drum. Set the drain or the spin programme.
The appliance makes
an unusual noise.
Incorrect level of the appli-
ance.
Adjust the level of the appliance. Refer
to 'Installation'.
You did not remove the pack-
aging and/or the transit bolts.
Remove the packaging and/or the trans-
it bolts. Refer to 'Installation'.
The load is very small. Add more laundry in the drum.
16 electrolux