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What to do if…
Certain problems are due to lack of simple
maintenance or oversights, which can be
solved easily without calling out an engineer.
Before contacting your local Service Centre,
please carry out the checks listed below.
During machine operation it is possible that
the red pilot light of button 8 blinks, one of
the following alarm codes appears on the
display and some acoustic signals sound ev-
ery 20 seconds to indicate that the machine
is not working:
• E10 : problem with the water supply.
• E20 : problem with the water draining.
• E40 : door open.
Once the problem has been eliminated,
press the button 8 to restart the programme.
If after all checks, the problem persists, con-
tact your local Service Centre.
Problem Possible cause/Solution
The washing machine does
not start:
The door has not been closed. E40
•Close the door firmly.
The plug is not properly inserted in the power socket.
• Insert the plug into the power socket.
There is no power at the socket.
• Please check your domestic electrical installation.
The main fuse has blown.
• Replace the fuse.
The selector dial is not correctly positioned and the button 8 has not
been pressed.
• Please turn the selector dial and press the button 8 again.
The delay start has been selected.
• If the laundry are to be washed immediately, cancel the delay start.
The Child Safety Lock has been activated.
• Deactivate the Child Safety Lock.
The machine does not fill:
The water tap is closed. E10
•Open the water tap.
The inlet hose is squashed or kinked. E10
• Check the inlet hose connection.
The filter in the inlet hose is blocked. E10
• Clean the water inlet hose filter.
The door is not properly closed. E40
•Close the door firmly.
The machine fills then emp-
ties immediately:
The end of the drain hose is too low.
• Refer to relevant paragraph in «water drainage» section.
The machine does not emp-
ty and/or does not spin:
The drain hose is squashed or kinked. E20
• Check the drain hose connection.
The drain filter is clogged. E20
• Clean the drain filter.
An option or a programme that ends with the water still in the tub or
a that eliminates all the spinning phases has been selected.
• Select the draining or spinning programme.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
There is water on the floor:
Too much detergent or unsuitable detergent (creates too much
foam) has been used.
• Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the inlet hose fittings.
It is not always easy to see this as the water runs down the hose;
check to see if it is damp.
• Check the water inlet hose connection.
The drain or inlet hose is damaged.
• Change it with a new one.
20 electrolux