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TROUBLE SHOOTING
Most problems are easily solved if you understand the cause.
Check the following list for problem before calling for service.
If error mode such as IE, OE, UE were displayed on the control part, in this case, how to solve
these problem is first open and close the door, and then press START/HOLD button.
• The washer will not
operate at all.
• Water is not supplied
Error display
• The washer will not drain
Error display
• The washer will not spin
• Vibrating and too noisy
Error display
These cases are not malfunctions;
• The sound “wing” heard during water supply is the operating sound made by the water inlet valve.
• The sound “sha” heard in stopping the tub is the sound that comes from the autobalbancer of the tub.
• Is there a power failure?
• Is the power cord correctly connected to an electric outlet?
• Did you turn on the power?
• Did you press Start/Hold button?
• Is there correct amount of laundry in the washer.
• Did you connect the inlet hose and open the water tap?
• Is the inlet hose or the water tap frozen?
• Is the water supply shot off?
• Is there any foreign matter blocking up the inlet hose filter?
• Is the drain hose frozen or blocked up by dirt?
• Is the drain hose kinked or deformed?
• Is the end of the drain hose immersed in water?
• Is there excessive dirt inside the drain filter?
• Is the clothes in the drum collected on one side?
• Is the washer installed on an uneven floor or is the vibration
serious?
• Is the door open? (The lamp “” will light up in this case.)
• Is the washer installed on an uneven floor?
• Have all the transit bolts removed?
PROBLEM CHECK POINT