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14
OCCURRENCE
POSSIBLE CAUSE / SOLUTION
• Electrical power cord may not be plugged in or connection may be loose. Make
sure plug fits tightly in wall outlet.
• House fuse blown, circuit breaker tripped, or a power outage has occurred. Reset
circuit breaker or replace fuse. Do not increase fuse capacity. If problem is a circuit
overload, have it corrected by a qualified electrician. If problem is a power outage,
call local electric company.
• Water supply faucets are not turned on. Turn on water supply faucets.
• Cycle selector is not in correct position. Move indicator clockwise slightly. Pull out
knob.
• Motor is overheated. Washer motor will stop if it becomes overheated. It will
automatically restart after a cool down period of up to 30 minutes (if washer has
not been manually turned off).
• Washer door is not completely closed. Close door completely.
• Load is too small. Add 1 or 2 similar items to help balance the load.
• Heavily soiled items. Wipe drum with a nonabrasive household cleanser, then rinse.
Shake or brush excess dirt and sand from items before washing.
• Dispenser drawer open. Drawer should be completely closed for laundry additives
to dispense.
• This is a result of the siphoning action and is part of the normal operation of the
washer. Water may be removed by removing the dispenser drawer (see Page 11,
Figures 1 and 2) and draining water into the empty drum or sink.
• Washer is overloaded. Do not overload washer. See Washing Procedures.
• Load is too small. Add 1 or 2 similar items to help balance the load.
• Load is out of balance. Rearrange load to allow proper spinning.
• Drain hose is kinked. Straighten drain hose.
• Water supply is not adequate in area. Check another faucet in the house. Wait until
water supply and pressure increase.
• Water supply faucets are not completely open. Fully open hot and cold faucets.
• Water is being used elsewhere in the house. Water pressure must be at least 30
psi (260 kPa). Avoid running water elsewhere while washer is filling.
• Water inlet hoses are kinked. Straighten hoses.
• Hot water heater is set too low or is a distance from washer. Measure hot water
temperature at nearby faucet with candy or meat thermometer. Water temperature
should be at least 120°F (49°C). Adjust water heater as necessary.
• Hot water is being used elsewhere in the house. Avoid using hot water elsewhere
before or during washer use. There may not be enough hot water available for
proper cleaning. If problem persists, your hot water system may be unable to
support more than 1 use at a time.
• Drain hose is kinked or clogged. Clean and straighten the drain hose.
• House drain pipes are clogged. Unclog drain pipes. Contact plumber if necessary.
• Fill hose connection is loose at faucet or washer. Check and tighten hose
connections. Install rubber sealing washers provided.
• Oversudsing. Use less detergent.
• Dispenser drawer is open. Close dispenser drawer when washer is operating.
• Hot and cold water hoses are connected to wrong supply faucets. Connect hot
water hose to hot water faucet and cold water hose to cold water faucet.
• Drain hose standpipe is incorrect height. Standpipe must be a minimum of 23.6"
(60 cm) high to prevent siphoning. See INSTALLATION INSTRUCTIONS.
OPERATING
Washer does not start.
Warm or hot water is not hot
enough.
Washer won't spin.
Residue left in drum.
Water collects in bleach and fabric
softener compartments.
WATER
Wash load too wet after spin.
Water in washer does not drain or
drains slowly.
Water does not enter washer or it
enters slowly.
Water leaks.
Incorrect wash and rinse
temperatures.
Water is entering washer but tub
does not fill.
Laundry additives didn't dispense.