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Washing performance is poor: Stains persist or the laundry is not whitened.
• Insufficient amount of detergent is used. >>> Use recommended amount of
detergent appropriate for the laundry.
• Excessive laundry was loaded in. >>> Do not load the machine in excess. Load
with amounts recommended in the "Programme and consumption table".
• Wrong programme and temperature were selected. >>> Select the proper
programme and temperature for the laundry to be washed.
• Wrong type of detergent is used. >>> Use original detergent appropriate for the
machine.
• Detergent is put in the wrong compartment. >>> Put the detergent in the correct
compartment. Do not mix the bleaching agent and the detergent with each other.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".
Washing performance is poor: Oily stains appeared on the laundry.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".
Washing performance is poor: Clothes smell unpleasantly.
• Odours and bacteria layers are formed on the drum as a result of continuous
washing at lower temperatures and/or in short programmes. >>> Leave the
detergent drawer as well as the loading door of the machine ajar after each
washing. Thus, a humid environment favorable for bacteria cannot occur in the
machine.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".
Colour of the clothes faded.
• Excessive laundry was loaded in. >>> Do not load the machine in excess.
• Detergent in use is damp. >>> Keep detergents closed in an environment free of
humidity and do not expose them to excessive temperatures.
• A higher temperature is selected. >>> Select the proper programme and
temperature according to the type and soiling degree of the laundry.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".