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Machine does not switch to spinning step.
• There might be an imbalance of laundry in the machine. >>> Automatic unbalanced
load detection system might be activated due to the unbalanced distribution of the
laundry in the drum.
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Machine does not switch to spinning step when the laundry is not evenly distributed
in the drum to prevent any damage to the machine and to its surrounding
environment. Laundry should be rearranged and re-spun.
• The machine will not spin if water is not drained completely. >>> Check the filter and
the draining hose.
• Excessive foam might have occurred and automatic foam absorption system might
have been activated due to too much detergent usage. >>> Use recommended
amount of detergent.
Washing performance is poor: Laundry turns gray.
• Insufficient amount of detergent was used over a long period of time. >>> Use the
recommended amount of detergent appropriate for water hardness and the laundry.
• Washing was made at low temperatures for a long time over a long period of time.
>>> Select the proper temperature for the laundry to be washed.
• Insufficient amount of detergent is used with hard waters. >>> Using insufficient
amount of detergent with hard water causes the soil to stick on the cloth and this
turns the cloth into gray in time. It is difficult to eliminate graying once it happens.
Use the recommended amount of detergent appropriate for water hardness and the
laundry.
• Too much detergent is used. >>> Use the recommended amount of detergent
appropriate for water hardness and the laundry.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this, please
see "Cleaning the loading door and the drum".
Washing performance is poor: Stains persist or the laundry is not whitened.
• Insufficient amount of detergent is used. >>> Use recommended amount of
detergent appropriate for the laundry.
• Excessive laundry was loaded in. >>> Do not load the machine in excess. Load with
amounts recommended in the "Programme and consumption table".
• Wrong programme and temperature were selected. >>> Select the proper
programme and temperature for the laundry to be washed.
• Wrong type of detergent is used. >>> Use original detergent appropriate for the
machine.
• Detergent is put in the wrong compartment. >>> Put the detergent in the correct
compartment. Do not mix the bleaching agent and the detergent with each other.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this, please
see "Cleaning the loading door and the drum".
Washing performance is poor: Oily stains appeared on the laundry.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this, please
see "Cleaning the loading door and the drum".
Washing performance is poor: Clothes smell unpleasantly.
• Odours and bacteria layers are formed on the drum as a result of continuous
washing at lower temperatures and/or in short programmes. >>> Leave the
detergent drawer as well as the loading door of the machine ajar after each washing.
Thus, a humid environment favorable for bacteria cannot occur in the machine.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this, please
see "Cleaning the loading door and the drum".