18
EN
7 Troubleshooting
Programmecannotbestartedorselected.
• Washingmachinehasswitchedtoselfprotectionmodeduetoasupplyproblem(linevoltage,water
pressure,etc.).>>>Press and hold Start / Pause button for 3 seconds to reset the machine to
factory settings. (See "Canceling the programme")
Water in the machine.
• Somewatermighthaveremainedintheproductduetothequalitycontrolprocessesinthe
production.>>>This is not a failure; water is not harmful to the machine.
Machinevibratesormakesnoise.
• Machinemightbestandingunbalanced.>>>Adjust the feet to level the machine.
• Ahardsubstancemighthaveenteredintothepumpfilter.>>>Clean the pump filter.
• Transportationsafetyboltsarenotremoved.>>>Remove the transportation safety bolts.
• Laundryquantityinthemachinemightbetoolittle.>>>Add more laundry to the machine.
• Machinemightbeoverloadedwithlaundry.>>>Take out some of the laundry from the machine or
distribute the load by hand to balance it homogenously in the machine.
• Machinemightbeleaningonarigiditem.>>>Make sure that the machine is not leaning on anything.
Machine stopped shortly after the programme started.
• Machinemighthavestoppedtemporarilyduetolowvoltage.>>>It will resume running when the
voltage restores to the normal level.
Programmetimedoesnotcountdown.(Onmodelswithdisplay)
• Timermaystopduringwaterintake.>>>Timer indicator will not countdown until the machine takes
in adequate amount of water. The machine will wait until there is sufficient amount of water to avoid
poor washing results due to lack of water. Timer indicator will resume countdown after this.
• Timermaystopduringheatingstep.>>>Timer indicator will not countdown until the machine reaches
the selected temperature.
• Timermaystopduringspinningstep.>>>Automatic unbalanced load detection system might be
activated due to the unbalanced distribution of the laundry in the drum.
C
Machinedoesnotswitchtospinningstepwhenthelaundryisnotevenlydistributedinthedrum
topreventanydamagetothemachineandtoitssurroundingenvironment.Laundryshouldbe
rearrangedandre-spun.
Foam is overflowing from the detergent drawer.
• Toomuchdetergentisused.>>>Mix 1 tablespoonful softener and ½ l water and pour into the main
wash compartment of the detergent drawer.
C
Putdetergentintothemachinesuitablefortheprogrammesandmaximumloadsindicatedinthe
“Programmeandconsumptiontable”.Whenyouuseadditionalchemicals(stainremovers,bleachs
and etc), reduce the amount of detergent.
Laundryremainswetattheendoftheprogramme
• Excessivefoammighthaveoccurredandautomaticfoamabsorptionsystemmighthavebeen
activatedduetotoomuchdetergentusage.>>>Use recommended amount of detergent.
C
Machinedoesnotswitchtospinningstepwhenthelaundryisnotevenlydistributedinthedrum
topreventanydamagetothemachineandtoitssurroundingenvironment.Laundryshouldbe
rearrangedandre-spun.
A
Ifyoucannoteliminatetheproblemalthoughyoufollowtheinstructionsinthissection,consultyour
dealer or the Authorized Service Agent. Never try to repair a nonfunctional product yourself.
2820521993_EN/160511.1028