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If the machine does not seem to be working properly before
calling the service engineer there are a number of things
you can check. Perhaps you have forgotten to push in a
button or you are not using the machine properly.
Machine won't start
Make sure:
the appliance is plugged to the mains socket; you have
electricity in your home, the door is firmly shut, the ON/OFF
button G is on I, the programming cycle knob, in washers
which have one, is on O, the programme is properly set and
the mains water tap is open.
Machine won't fill
Make sure:
the water tap is open and connected correctly to the hose;
the water mains has not been cut off and that water pressure
is sufficient; also check the hose for kinks.
Water is pumping in and out all the time
Make sure:
there are no kinks in the drain pipe and that it is at least at a
height of 60-100 cm; the pipe mouth is not below water
level and that the wall drain has no air outlet. If the problems
continue even after you have checked these points, shut
the water tap and turn off your washer.
Problems with pumping out water or
spinning
Make sure:
the programme selected has a draining cycle; the non
creasing "hydropstop" button, on washers which have one,
has not been pressed accidentally; the drainage pump is not
jammed; the drain pipe is bent; the drainage piping is
plugged; any drainage pipe extensions are properly
connected and do not prevent water flow.
Lots of vibration during the spin
Make sure:
the internal oscillating unit was released correctly at the time
of installation (see installation instructions); the washer is
levelled correctly or too tightly fitted between furniture units
and the wall.
Your washer is leaking.
Make sure:
the ring nut of the supply pipe is firmly tightened; the
detergent dispenser is not plugged and the drainage pipe is
firmly fixed.
Excessive formation of suds.
Make sure:
the type of detergent you have used - is it suitable for an
automati washer - have you used too much detergent?
If despite all this your washer is still not running properly, call
your local Authorized Service Centre providing the
following information:
- fault
- model code (Mod. ....)
and serial number (S/N ....)
shown on the data plate at the back of your washer.
Never use the services of an unauthorised servicing technician
and insist on the use of original spare parts.
Trouble shooting
Removing limescale
Water contains increasing amounts of limescale because of
pollution. If you live in a hard water area in addition to
using water-softener in each wash, it is a good idea to put
the machine through a cycle without laundry or detergent,
just using limescale remover.
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