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Too Many Soap Suds • Laundry load may be oversudsing. Make sure you are using low sudsing, high efficiency
(HE) detergent.
• Make sure you are using the amount of detergent recommended on the detergent’s label.
If using non-HE detergent, use only 1/2 of the detergent manufacturer's recommended
amount.
• Laundry load may be overloaded. Make sure you are using proper load sizes.
Vibrates/Moves Slightly • Make sure washer is level. Uneven leveling can cause vibration.
• Make sure washer is installed on a solid, sturdy and level floor. The washer should not be
installed on carpeting, soft tile, a platform or other weakly supported structures.
• Make sure rubber feet are installed on all four leveling legs.
• Try placing the washer near a corner of the room or near an external structural support
wall.
Is Noisy • Make sure washer is level. Uneven leveling can cause vibration.
• Some sounds may be a part of normal operation for a frontload washer. Refer to Common
Washer Sounds section.
Load is too Wet • Wash load may be unbalanced. The washer may have limited the spin speed to prevent
damage to the machine. Redistribute the load and run a RINSE & SPIN cycle.
• Load is too small. Add items to make full load.
Wrong Water Temperature • Make sure that the controls are properly set.
• Check fill hoses. Make sure hot faucet hose is connected to hot mixing valve (indicated
with “H” on the valve bracket) and cold faucet is connected to cold mixing valve (indicated
with “C” on the valve bracket).
• Make sure house water heater is adjusted properly.
Washer Symptom Possible Cause / Solution