the lock key will not go off and cannot open door on my hotpoint ultima WF860

Asked by Catherine on 07/29/2014 2  Answers

ManualsOnline posted an answer 10 years, 3 months ago

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5 Don't have one in front of me, but generally you can take off the top and reach down and find a tab or some device that will let you unlock it. Here is what the service manual says about not unlocking. Will Not Unlock • Push door closed to make sure nothing from inside is pressing against it, which may keep it from unlocking. • Door locked from water level too high. Opening door will result in water draining from door opening. • Check for water remaining in the drum. Check the temperature inside the drum is higher than 50°C/122°F. If water is present inside drum, refer to “Will not drain”, If there is no problem with temperature, check wiring of Main Control Board and Door Lock Switch. • Drain manually by removing drain hose clamp. • Display shows LO. Press power Off Key to turn off the washer and unplug and reconnect washer. Press any key to turn on the washer. if LO is displayed, Main Control Board and Door Lock Switch should be checked. • Place washer into Service Mode and check for diagnostic codes 4,18 & 22.. • Check electrical connections at lock s witch (Refer to the component Testing procedure.) • Perform Board Output Test. Check door lock system for loose connections. • Perform Board Output Test. Check door lock system. Check the output voltage of Door Lock Coil If 120V present change door Lock switch , If not present, change Main Control Board. (Refer to the component Testing procedure.) I cannot link you to a service manual, and if you cannot get it unlocked I can only suggest you contact Maytag and see what they say. Good luck Read more: http://forum.appliancepartspros.com/washer-repair/283910-washing-machine-door-won-t-unlock.html#ixzz38sE5XzS0 http://forum.appliancepartspros.com
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