I JUST INSTALLED MY WASHER I RECEIVED FOR XMAS. WHEN I STARTED THE SMALL LOAD THE MACHINE WAS VERY LOUD DURING THE WASH CYCLE. AS THE CYCLE CONTINUED IT BECAME A LITTLE QUIETER. BUT WHEN IT WENT TO SPIN CYCLE I THOUGHT IT WAS GOING TO BLOW UP AND WALK ITSELF THROUGH THE DOORS. I HAD TO SHUT IT OFF. I CAN MOVE THE WASH DRUM AND IT SOUNDS AS IF SOMTHING HAS NOT BEEN TIGHTENED FROM THE FACTORY. IS THERE HOT SOME TYPE OF BALANCER OR SPRINGS TO HOLD THE WASH DRUM STEADY WHILE ON SPIN CYCLE, BECAUSE THAT IS WHAT SEEMS TO BE WRONG. IF YOU WILL SEND ME A BREAKDOWN MANUAL, IT SEEMS IT COULD BE A SIMPLE FIX. BY THE WAY HOW DOES THE TOP COME OFF TOGET AT THE DRUM? REGARDS, MARK CHITWOOD PS- I NEED THE MANUAL AND PRODUCT HELP REQUEST BECAUSE IT WOULD PROBABLY TAKE A 2 WEEKS TO GET SOMEONE OUT HERE FROM BEST BUY. THANKS