wont allow me to close door. the lock light does not come on even after i press cancel

Asked by on 10/06/2013 1  Answer

ManualsOnline posted an answer 11 years, 3 months ago

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0 Hello sdonnellybg, thank you for your post! I understand that your door indicates it is open and your washer will not operate. Try resetting the unit by either unplugging it or flipping the household circuit breaker off. Wait approximately 2 minutes and turn on the washer. Select a normal cycle and verify if the washer will start. If the washer will not operate then it possibly have a faulty door lock assembly or a communication problem with the control board. Contact a professional to move forward accurately.
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