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If you experience
Possible Causes
Solution
First try the solutions suggested here or visit our website at www.whirlpool.com/help
for assistance and to possibly avoid a service call.
Error Code Appears in Display
Sud (Excess suds)
appears in display
Excessive suds in washer. Washer is
running a suds reduction routine.
Allow the machine to continue. Use only HE detergent.
Always measure detergent, and base detergent quantity on
load size. Follow detergent manufacturer’s instructions.
Press POWER once to clear the code. Then press POWER
again to restart washer. If code appears again, call for service.
F8E1 (water supply
error) appears in display
Check for proper water supply.
Both hoses must be attached and have water owing to the
inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
F9E1 (drain pump
system error) appears
in display
Check plumbing for correct drain
hose installation. Drain hose extends
into standpipe farther than 4
1
⁄
2
"
(114 mm).
Check drain hose for proper installation.
Make sure the drain hose is not kinked, pinched, or blocked.
Remove any clogs from drain hose.
Use drain hose form and securely attach to drainpipe or tub.
Lower drain hose if the end is higher than 96" (2.4 m) above
the oor.
F5E2 (door will not lock)
appears in display
Washer door not locking.
Press POWER/CANCEL to cancel the cycle. Make sure the
door is closed completely and latching. Check for items in
the washer drum that may be keeping the door from closing
completely.
Washer beeps when
START/PAUSE is
pressed.
Door not closed.
Close the door completely.
F7E1 (motor drive error)
appears in display
Motor is having difculty turning
the drum.
Washer is overloaded. Remove some items. See “Cycle Guide”
for load size recommendations.
Make sure that all shipping materials have been removed. See
the Installation Instructions.
“rL” (remove load)
appears in display
Load detected in drum during Clean
Washer with AFFRESH
™
cycle.
Remove items from drum and restart Clean Washer
with AFFRESH
™
cycle.
Washer making error
beeps.
Door has not been opened and closed
for at least 3 cycles.
This code may appear when the washer is rst turned on.
Open and close the door to clear the display.
Once any possible issues are corrected, press POWER once to clear the code. Reselect and restart the cycle.
F#E# code other than
as described above
appears in display
System error code.
Press POWER once to clear the code. Then press POWER
again to restart washer. If code appears again, call for service.
Not using HE detergent or using too
much HE detergent.
Use only HE detergent. Always measure detergent and follow
manufacture’s directions based on load size and soil level.
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