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■ Did you use enough HE detergent?
Follow manufacturer’s recommendations for the type of load
you are washing. For best performance, use only High
Efficiency detergent.
Use enough HE detergent to remove soil
and hold it in suspension.
■ Do you have hard water?
Use more detergent for washing heavy soils in cold or hard
water.
■ Is your water colder than 60°F (15.6°C)?
Wash water colder than 60°F (15.6°C) may not completely
dissolve the detergent. Use hot or warm washes if safe for the
fabric load. Make sure your hot water system is adequate to
provide a hot water wash.
■ Are you using a low speed wash cycle?
Powdered detergents may not dissolve well in a slow-speed
cycle. For best results, use liquid detergent for slow-speed
cycles such as Delicate.
■ Did you unload the washer promptly?
To avoid transfer of dye, unload the washer as soon as it
stops.
■ Did you use a fabric softener dispensing ball?
Dispensing balls will not operate correctly with this washer.
Add liquid fabric softener to the fabric softener compartment.
■ Did you use powdered detergent in a low-speed cycle?
Consider using liquid detergent.
■ Did you use Quick Wash on a large load?
For best results, use Quick Wash for small, lightly soiled
loads.
Load is wrinkled, twisted, tangled
■ Did you unload the washer promptly?
Unload the washer as soon as it stops.
■ Did you use the right cycle for the load being washed?
Use the Delicate cycle or another cycle with a low spin speed
to reduce wrinkling.
■ Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should tumble freely during washing.
■ Was the wash water warm enough to relax wrinkles?
If safe for load, use warm or hot wash water.
■ Are the hot and cold water hoses reversed?
Check that the hot and cold water hoses are connected to
the right faucets. A hot rinse followed by spin will cause
wrinkling. See “Connect the Inlet Hoses.”