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Dispenser operation
■ Did you follow the manufacturer’s directions when adding
detergent and fabric softener to the dispensers?
Measure detergent and fabric softener. Slowly pour into the
dispensers. Wipe up all spills. Dilute fabric softener in the
fabric softener dispenser.
■ Did you put powdered or liquid color-safe bleach into the
liquid chlorine bleach dispenser (on some models)?
Add powdered or liquid color-safe bleach to the Main Wash
detergent compartment. Do not use the chlorine bleach
dispenser for color-safe bleach.
■ Is the fabric softener dispenser clogged?
Clean the fabric softener dispenser. See “Washer Care” for
details.
■ Are the laundry products in the correct dispenser
compartment?
Add the correct amounts of detergent, fabric softener or
liquid chlorine bleach to the correct compartments. Add
powdered or liquid color-safe bleach to the Main Wash
compartment.
■ Is there water in the dispenser at the end of the cycle?
A small amount of water will remain in the dispenser
compartment. This is normal.
Washer odor
■ See “Cleaning Your Washer.”
■ Are you using AFFRESH™ washer cleaner on a regular
basis?
AFFRESH™ washer cleaner removes and avoids odor-
causing residue in all High Efficiency washers. For washers
where odor is present, use 3 tablets instead of 1 tablet. After
the CLEAN WASHER cycle is complete, wipe away residue if
necessary.
■ Are you using HE detergent?
Use of non-HE detergent can cause a film residue which can
result in odor.
■ Did you leave the door open after use?
This washer has a tight seal to avoid water leaks. To avoid
odors leave the door open to allow the washer to dry
between uses.
Door won't unlock
■ Did all of the water drain out of the washer during the
spin?
Select DRAIN/SPIN to remove any water remaining in the
washer. The washer door will unlock at the end of the drain. It
will take 1 minute for the door to unlock.
■ Is the error code displayed?
Failure mode will lock the door. Switch knob or press and
hold START to exit, then wait for the door to unlock.
■ Is the water temperature hotter than 104°F (40°C)?
Wait for the water temperature to drop.
Washer Operation
Washer won't run, fill, rinse or tumble; washer stops
■ Is the power cord plugged into a grounded 3 prong
outlet?
Plug power cord into a grounded 3 prong outlet.
■ Are you using an extension cord?
Do not use an extension cord.
■ Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse, or reset the circuit breaker. If the problem
continues, call an electrician.
■ Are both the hot and cold water faucets turned on?
Turn on the water.
■ Is the water inlet hose kinked?
Straighten the hoses.
■ Are the water inlet valve screens clogged?
Turn off the water and remove inlet hoses from the washer.
Remove any accumulated film or particles. Reinstall hoses,
turn on water and check for leaks.
■ Is the washer in a normal pause in the cycle?
The washer pauses for about 2 minutes during certain cycles.
Allow the cycle to continue. Some cycles feature periods of
tumbling and soak.
■ Is the washer overloaded?
Wash smaller loads.
■ Is the washer door firmly shut?
The door must be closed during operation.
■ Are the shipping bolts removed?
All four shipping bolts must be removed for proper operation
of the washer.
■ Has a cycle been selected, but START has not been
selected and held for 3 seconds?
Press and hold START, for 3 seconds.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING