Samsung WF365 Washer User Manual


 
30_ troubleshooting and information codes
troubleshooting and
information codes
CHECK THESE SOLUTIONS IF YOUR WASHER…
PROBLEM SOLUTION
Will not start.
Make sure the door is firmly closed.
Make sure your washer is plugged in.
Make sure the water source faucets are open.
Make sure to press the Start/Pause Button to start your washer.
Make sure the Child Lock is not activated. See page 22.
Before your washer starts to fill, it will make a series of clicking noises
as it checks the door lock and does a quick drain.
Check the fuse or reset the circuit breaker
Has no water or not enough
water.
Turn both faucets on fully.
Make sure the door is tightly closed.
Straighten the water inlet hoses.
The hose filter screens may be plugged. Disconnect the hoses and clean
the screens.
Open and close the door, then press the Start/Pause Button.
Has detergent remains in
the automatic dispenser
after the wash cycle is
complete.
Make sure your washer is running with sufficient water pressure.
Make sure the Detergent Selector dial is in the upper position when
using granular detergent.
Vibrates or is too noisy.
Make sure your washer is set on a level surface. If the surface is not
level, adjust your washer’s feet to level the appliance.
Make sure that the shipping bolts are removed.
Make sure your washer is not touching any other object.
Make sure the laundry load is balanced.
Stops.
Plug the power cord into a live electrical outlet.
Check the fuse or reset the circuit breaker.
Close the door and press the Start/Pause Button to start your
washer.
For your safety, your washer will not tumble or spin unless the door is
closed.
Before your washer starts to fill, it will make a series of clicking noises
as it checks the door lock and does a quick drain.
There may be a pause or soak period in the cycle. Wait and it may
start.
Check the screens on the inlet hoses at the faucets for obstructions.
Clean the screens periodically.
WF361_363_365-02832J-03_EN_20120829.indd Sec8:30WF361_363_365-02832J-03_EN_20120829.indd Sec8:30 2012-08-31  12:38:212012-08-31  12:38:21