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■ Is the dryer located in a room with temperature below
45ºF (7ºC)?
Proper operation of dryer cycles requires temperatures above
45ºF (7ºC).
■ Is the dryer located in a closet?
Closet doors must have ventilation openings at the top and
bottom of the door. The rear of the dryer requires 5" (12.7 cm)
clearance. See the Installation Instructions.
■ Has an air dry cycle been selected?
Select the right cycle for the types of garments being dried.
See “Cycles.”
■ Is the load too large and heavy to dry quickly?
Separate the load to tumble freely.
Cycle time too short
■ Is the automatic cycle ending early?
The load may not be contacting the sensor strips. Level the
dryer.
Change the dryness level setting on Automatic Cycles.
Increasing or decreasing the dryness level will change the
amount of drying time in a cycle.
Lint on load
■ Is the lint screen clogged?
Clean lint screen. Check for air movement.
Stains on load or drum
■ Was dryer fabric softener properly used?
Add dryer fabric softener sheets at the beginning of the cycle.
Fabric softener sheets added to a partially dried load can
stain your garments.
Drum stains are caused by dyes in clothing (usually blue
jeans). This will not transfer to other clothing.
Loads are wrinkled
■ Was the load removed from dryer at the end of the cycle?
■ Was the dryer overloaded?
Dry smaller loads that can tumble freely.
Odors
■ Have you recently been painting, staining or varnishing in
the area where your dryer is located?
If so, ventilate the area. When the odors or fumes are gone
from the area, rewash and dry the clothing.
■ Is the dryer being used for the first time?
The new electric heating element may have an odor. The odor
will be gone after the first cycle.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only factory specified
parts. Factory specified parts will fit
right and work right because they are made with the same
precision used to build every new KITCHENAID
®
appliance.
To locate factory specified parts in your area, call our Customer
eXperience Center telephone number or your nearest designated
service center.
In the U.S.A.
Call the KitchenAid Customer eXperience Center
toll free: 1-800-422-1230.
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances.
■ Installation information.
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■ Referrals to local dealers, repair parts distributors and service
companies. KitchenAid designated service technicians are
trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the KitchenAid designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to KitchenAid with
any questions or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
WARNING
Explosion Hazard
Keep flammable materials and vapors, such as
gasoline, away from dryer.
Place dryer at least 18 inches (46 cm) above the floor
for a garage installation.
Failure to do so can result in death, explosion, or fire.
WARNING
Excessive Weight Hazard
Use two or more people to move and install dryer.
Failure to do so can result in back or other injury.