Open as PDF
Before calling for Assistance:
Check whether you can solve the problem alone (see Troubleshooting);
Restart the programme to check whether the problem has been solved;
If it has not, contact the Authorised Technical Assistance Service.
If the machine has been installed or used incorrectly, you may be charged for the maintenance callout
Always request the assistance of authorised technicians.
Have the following information to hand:
the type of problem;
the appliance model (Mod.);
the serial number (S/N).
The above information can be found on the data plate located on the appliance itself.