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SECTION V
WARRANTY INFORMATION
A. RETURNING WARRANTY CARDS
1. Before any dryer leaves the ADC factory test area, a warranty card (ADC Part No. 112254) is placed on
the back side of the main door glass. These warranty cards are intended to serve the customer where we
record the individual installation date and warranty information to better serve you should you file a warranty
claim.
a. If a warranty card (ADC Part No. 112254) did not come with your dryer, contact the ADC Warranty
Department or ADC Service Department at (508) 678-9000.
IMPORTANT: A separate warranty card must be completed and returned for each individual dryer.
NOTE: Be sure to include the installation date when returning the warranty cards.
B. WARRANTY
For a copy of the ADC commercial warranty covering your particular dryers, contact the ADC distributor from
whom you purchased the equipment and request dryer warranty form ADC Part No. 450199. If the distributor
cannot be contacted or is unknown, warranty information can be obtained from the factory by contacting the
ADC Warranty Department at (508) 678-9000.
NOTE: Whenever contacting the ADC factory for warranty or warranty information, be sure to have
the dryer's model number and serial number available so that your inquiry can be handled
in an expeditious manner.
C. RETURNING WARRANTY PARTS
ALL dryer or parts warranty claims or inquiries should be addressed to the ADC Warranty Parts Department.
To expedite processing, the following procedures must be followed:
1. No parts are to be returned to ADC without prior written authorization ("Return Material Authorization")
from the factory.
NOTE: An R.M.A. ("Return Material Authorization") is valid for only sixty (60) days from date of issue.
a. The R.M.A. issued by the factory, as well as any other correspondence pertaining to the returned parts,
must be included inside the package with the failed merchandise.